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Book Description

Dr. William L. Ury shows listeners how to overcome serious obstacles to negotiation. Whether dealing with an unruly teenager or an office bully, Dr. Ury's method will help listeners gain control in even the most difficult situations. Most importantly, GETTING PAST NO gets results.

Book Details
English Books
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Paperback 166 Pages
Edition: Export Ed
ISBN-10: 0712653279
ISBN-13: 9780712653275
Publisher: Random House Business Books
Pub date: Sep 01, 1991
Also available as: Paperback, Hardcover, Audio CD and Audio Cassette
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