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Fish! A Remarkable Way to Boost Morale and Improve Results

By Stephen C. Lundin, Harry Paul, John Christensen

(27)

| Hardcover | 9780786866021

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Book Description

Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with thContinue

Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattles very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profoundthe hallmarks of a true business classic. Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.

1 Review

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  • My former boss gave each of us a copy of this to read. The idea was to help us work as a team. I didn't expect much, but I read it in the car on the way to a Labor Day party.

    I was most taken with it. The parable with the Seattle fish market was very powerful. Unfortunately, our workplace ... (continue)

    My former boss gave each of us a copy of this to read. The idea was to help us work as a team. I didn't expect much, but I read it in the car on the way to a Labor Day party.

    I was most taken with it. The parable with the Seattle fish market was very powerful. Unfortunately, our workplace never discussed the book let alone enact any of its principles.

    Is this helpful?

    Batona said on Mar 24, 2007 | Add your feedback

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9780786866021 Hardcover $19.99 $14.39 bn.com
-- $19.99 ebooks.com
$19.99 $10.49 The Book Depository
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