Completely revised and updated I not only enjoyed it...I found myself constantly nodding and saying to myself, 'That's right! That's how it's done! That's what it feels like!' You certainly captured the essence of what I've found is at the heart of transforming leadership. -- Robert D. Haas, chairman and CEO, Levi Strauss & Co. The leadership book that outshines them all, updated for today's new business realities. With an expanded research base of 60,000 leaders, this second edition captures the continuing interest in leadership as a critical aspect of human organizations. It offers a broader scope of leaders in every industry and walk of life, including the education and nonprofit fields, and examines the era's hottest issues -- the new cynicism, the electronic global village, evolving employee-employer relationships -- in keeping pace with our ever-changing world. The classic five-point guide to better leadership, however, remains as useful as ever.