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1:1行銷

By 唐•派柏斯, 瑪莎•羅傑, 謝晶瑩 (Translator)

Paperback | 9789571317007

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Book Description

一對一行銷法則:

.從「我做你買」的大眾行銷模式改成「你說我聽」的合作性行銷。
.行銷成本大於帶來利潤的顧客,就是具負值的顧客,請扔掉他們。
.行銷競爭的主要目標是顧客佔有率,不是市場佔有率。
.行銷組織應以顧客關係為中心,而不是產品或品牌。
.電子郵件將取代印刷郵件。
.一旦掌握個別消費者的資訊,就可避開「規模大還要更大,廣告多還要更多」的惡性循環競爭。

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Book Details

  • 繁體書
  • Paperback 356 Pages
  • ISBN-10: 9571317004
  • ISBN-13: 9789571317007
  • Publisher: 時報出版
  • Pub date: Jun 10, 1995
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