Bank 2.0
How Customer Behavior and Technology Will Change the Future of Financial Services
By Brett King




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Book Description
The financial crisis is just beginning for retail institutions. Ninety to ninety-five per cent of bank transactions are executed electronically today. The Internet, ATMs, call centres and smartphones have become mainstream for customers. But banks still classify these as alternative channels and maiContinue
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Book Details
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(4)
- English Books
- Hardcover 380 Pages
- ISBN-10: 9814302074
- ISBN-13: 9789814302074
- Publisher: Marshall Cavendish
- Pub date: 2010
Prices Change currency & sellers
| ISBN | Edition | List | Sale | Seller |
|---|---|---|---|---|
| 9789814302074 | Hardcover | $39.99 | $39.59 | bn.com |
| -- | $31.90 | ebooks.com | ||
| $39.99 | $26.49 | The Book Depository |