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Come misurare la soddisfazione del cliente. Una guida per realizzare un servizio di qualità

By Richard T. Gerson

(2)

| Others | 9788856812763

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  • Libri Italiani
  • Others
  • ISBN-10: 8856812762
  • ISBN-13: 9788856812763
  • Publisher: Franco Angeli
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9788856812763 Others €16.00 €16.00 IBS.IT
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