From the authors of Crucial Conversations: Tools for Talking when Stakes are High and The Balancing Act: Mastering the Competing Demands of Leadership, comes the Crucial Conversations Audio Mastery Course. This Audio Mastery Course compliments and enhances the material discussed in Crucial Conversations: Tools for Talking when Stakes are High. The course teaches you how to handle high-stakes situations in a way that not only solves the problems at hand, but also builds on the relationship. You'll find practical application in your professional and personal relationships. Listen to this Audio Mastery Course and open the door to the world's best dialogue skills.