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Book Description
This practical guide describes difficult situations, analyzes how they come about and then suggests strategies for dealing with the problems successfully. It aims to address disruptive behavior patterns once and for all, instead of having to handle one-off "difficult" events, time and time again.
Book Details
- English Books
- Paperback 182 Pages
- ISBN-10: 0749443626
- ISBN-13: 9780749443627
- Publisher: Kogan Page
- Pub date: Nov 01, 2005
- Dimensions: 21 cm x 14 cm x 2 cm Just how big is that?
