Know Your Rights: Consumer Rights brings together the most up-to-date information on consumer rights in relation to goods and services, shopping online, holidays and travel and misleading advertising and how and where to complain, including sample fo Know Your Rights: Consumer Rights brings together the most up-to-date information on consumer rights in relation to goods and services, shopping online, holidays and travel and misleading advertising and how and where to complain, including sample formal complaint letters. Using a question-and-answer format in order to apply the information to real examples, Know Your Rights: Consumer Rights is an indispensable guide for all households. ...Continua Nascondi