Make The Connection is a collection of writings by columnist, TV personality and communication coach Steve Adubato. It was full of concrete ideas for improving one's communication skills, with a special emphasis on public speaking and leadership. ...
The case studies of high profile personalities such as Martha Stewart and George Steinbrenner were particularly interesting. The author also has a good grasp of issues specific to customer service.
Number of pages: 234
Date of publication: 01/01/2007
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