A major challenge for any growing organisation with multiple outlets is maintaining standards across all sites.
In this program Psychologist Eve Ash talks with Suzanne Dvorak, an Australian Businesswoman of the Year, about some of her successful strategies for managing multiple sites, maintaining a robust management structure and ensuring compliance.
~ 1. Ensuring right people in right roles
~ 2. Focus on high standards
~ 3. Ensuring compliance
~ 4. The value of feedback
~ 5. Managing negative feedback
~ 6. Using a balanced scorecard
~ 7. Understanding the financials
~ 8. The value of training
~ 9. Implementing 360° feedback and appraisals
~ 10.Harnessing creativity and innovation