Raving Fans

A Revolutionary Approach To Customer Service

Average vote of 4
| 7 total contributions of which 7 reviews , 0 quotes , 0 images , 0 notes , 0 video
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans." ... Continua
Ha scritto il 16/06/15
Raving Fans
Raving Fans: A Revolutionary Approach to Customer Service by Ken Blanchard and Sheldon Bowles uses a parable to present a logical business approach to customer service, from the goals of the organization, customer interactions, and a tie in of ...Continua
Ha scritto il 02/05/12
Raving Fans book review by Karleton Helfer
The following review is based on having read 100+ books in this genre. Raving Fans is an easy read based on: discovery, decision making, visioning, focus and delivery. Want to learn something about running a business? Read Raving Fans.
Ha scritto il 23/02/10
Patricia A. Rudder
Patricia A. Rudder is looking forward to reading this book.
Ha scritto il 22/02/10
Brian Weinstock
Brian Weinstock is looking forward to reading this book.
Ha scritto il 08/10/09
Coral Lake and Beach Resort | Coral Lake and Beach Resort
Coral Lake and Beach Resort recommends this book!!

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