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Book Description

A popular, entertaining, and insightful analysis of why some products satisfy customers while others only frustrate them.
B & W photographs and illustrations throughout.

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Information Architecture (25)
IA (9)
Book Details
English Books
Rating: (37)
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Paperback 272 Pages
Edition: Reissue
ISBN-10: 0385267746
ISBN-13: 9780385267748
Publisher: Currency
Pub date: Feb 01, 1990
Dimensions: 21 cm x 14 cm x 2 cm Just how big is that?
Also available as: Paperback and Hardcover
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