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 The Mediation Process |  Getting to Yes |  The Mediator's Handbook |  The Eight Essential Steps to Conflict Resolution |  Conflict Resolution |
Book Description
This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.
- Book Details
- English Books
- Hardcover 263 Pages
- Edition: 1st ed
- ISBN-10: 078795019X
- ISBN-13: 9780787950194
- Publisher: Jossey-Bass
- Pub date: May 15, 2000
- Dimensions: 23 cm x 16 cm x 3 cm Just how big is that?
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