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| Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies) (The Mo… | By Mike Kuniavsky |
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| Contextual Design: A Customer-Centered Approach to Systems Designs (The Morgan Kaufmann Series in Interactive Technolog… | By Hugh Beyer, Karen Holtzblatt |
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| Rapid Contextual Design: A How-to Guide to Key Techniques for User-Centered Design (The Morgan Kaufmann Series in Interactive… | By Karen Holtzblatt, Jessamyn Burns Wendell, Shelley Wood |
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| Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques (The Morgan Kaufmann Series in… | By Catherine Courage, Kathy Baxter |
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