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- To Kill a Mockingbird (1802)
- By Harper Lee
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Reading since Feb 2009





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- Raving Fans! (11)
- A revolutionary approach to customer service
- By Ken Blanchard, Sheldon Bowles
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Reading since Mar 7, 2009





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Nurse Julie'-
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- Nurse Julie's Sacrifice (1)
- By Colleen L. Reece
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Reading since Dec 19, 2008
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Nurse Julie'-
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- The Curious Incident of the Dog in the Night-time (2892)
- By Mark Haddon
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Finished on Dec 7, 2010





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- Handle with Care (3)
- Can you mend EVERYTHING that breaks?
- By Jodi Picoult
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Finished on Nov 12, 2010





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- Anonymity Jones (1)
- "Get out, or get even?"
- By James Roy
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Finished on Nov 10, 2010





Finished (re-read) on Nov 10, 2010




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- The Lovely Bones (1375)
- By Alice Sebold
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Finished on Apr 5, 2009





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- Falling Leaves (141)
- The True Story of an Unwanted Chinese Daughter
- By Adeline Yen Mah
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Finished on Mar 31, 2009





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- My Australian Story: Cyclone Tracy (1)
- The Diary of Ryan Turner - Darwin, 1974
- By Alan Tucker
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Finished on Mar 29, 2009





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- The Adoration of Jenna Fox (28)
- By Mary E. Pearson
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Finished on Mar 12, 2009





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A very different but interesting book! It has a little bit of everything, including fantasy, technology, crime, mystery and romance...so if you like a variety of books, this is THE book!
- — Mar 20, 2009 | Add your feedback
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- Our Little Secret (1)
- By Allayne Webster
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Finished on Feb 12, 2009





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- A Tangle of Roots
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- A Tangle of Roots (1)
- By Barbara Girion
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Finished on Feb 2, 2009





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*** This comment contains spoilers! ***




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I randomly selected this book from the very wide range of books at my new school's library early this year (January 2009). It was what we may call 'an oldie but a goodie'...I'm a bit of a fanatic when it comes to the history of the 50s/60s/70s, and this book was set in the mid-1970s, so it was just ... (continue)
- — Mar 9, 2009 | Add your feedback
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- The Abduction (13)
- By Mark Gimenez
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Finished in Jan 2009





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- The Colour of Law (18)
- By Mark Gimenez
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Finished





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- Somebody Else's Kids (1)
- "They were the problem children no one wanted...until one teacher took them to her heart..."
- By Torey Hayden
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Finished





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Raving Fans!
I'm really enjoying this book as it takes the concept customer service...er, I mean, 'Raving Fans', to the maximum, and it makes you think that you know you can't take it to the extreme the book does...but what can YOU DO?! And for someone like me who works in customer service, I wish to help the cu ... (continue)
I'm really enjoying this book as it takes the concept customer service...er, I mean, 'Raving Fans', to the maximum, and it makes you think that you know you can't take it to the extreme the book does...but what can YOU DO?! And for someone like me who works in customer service, I wish to help the customers have the best experience ever...this book has put another burst of inspiration in my application at work!
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