Difficult Conversations

How to Discuss What Matters Most

by | Publisher: Penguin
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eISBN : 9781101496763 1. Interpersonal communication. 2. Interpersonal communicationCase studies. I. Patton, Bruce. II. Heen, Sheila. III. Title. BF637. C45S78 1999 158.2 — dc21 9833346 The scanning, uploading and distribution ofthis ...
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