"If you ask 20 people what User Friendly is about, you'll get 20 subtly different answers," says the cartoon's creator, J.D. 'Illiad' Frazer. " Some say it's a cartoon about Open Source; some say it's about the rift between technical and nontechnical staff; others say its about the pain that technical people suffer when dealing with the stubbornly unintelligent; some even say that User Friendly is a cartoon about Internet Workers. User Friendly addresses all those issues, but I don't think that's what it's about, strictly speaking. User Friendly's universe revolves around the simple idea that technology brings out both the best and the worst in people, no matter who they are."
User Friendly reads like Dilbert for the Open Source community. With a massive online following, it provides outsiders a light-hearted look at the world of the hard core geek, and allows those who make their living dwelling in this world a chance to laugh at themselves.