In the Age of the Smart Machine by Shoshana Zuboff
In the Age of the Smart Machine
The Future of Work and Power
by Shoshana Zuboff
Description A Harvard social scientist documents the pitfalls and promise of computerized technology in business life, warning that advanced information technologies present us with a fateful choice--to continue automation at the risk of robbing workers of gratification and self-image, or to "informate" and empower ordinary working people to make critical and collaborative judgments.